At Suluh Labs, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard the information you provide while using our transportation services or visiting our website
We may collect and process the following types of personal data:
Contact Information – Name, phone number, email address, and postal address.
Booking & Delivery Details – Pickup and delivery addresses, shipment contents, and time schedules.
Payment Information – Billing details and transaction records (processed securely via third-party services).
Usage Data – Pages visited, IP addresses, browser type, and device information.
Location Data – Real-time location for tracking and logistics purposes (only with your consent).
Suluh Labs uses the collected data to:
Provide and manage transportation and logistics services.
Process and confirm your bookings and transactions.
Improve user experience and website functionality.
Communicate with you regarding your deliveries, updates, promotions, or service changes.
Comply with legal obligations and resolve disputes.
We do not sell your personal information. However, we may share your data with:
Service providers – For payment processing, IT support, and courier services.
Law enforcement or regulatory bodies – When legally required or to protect our rights.
Business transfers – In the event of a merger or acquisition, data may be transferred to new management.
We implement strict security measures to protect your data from unauthorized access, disclosure, or destruction. These include encryption, access controls, and secure hosting infrastructure.
You have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent where data processing is based on consent.
Object to or restrict certain types of processing.
Our website may contain links to external sites. We are not responsible for the privacy practices of these third parties. Please read their privacy policies separately.